Returns & Exchanges

We accept returns within 60 days of the original delivery date. Items must be:

• Unworn and unwashed
• All original tags still attached
• In the original packaging
• Hats must be shipped back in a box
• Free of odors, stains, or alterations

Final-sale items (personalized jerseys and most player jerseys) can't be returned or exchanged — see below.

Return shipping: we give you a USPS Ground Advantage return label. It's priced for the same package we shipped you, its cost comes off your refund, and you see the exact amount before you confirm.

Jerseys and other items with a name or number added are made just for you, and player jerseys are produced to order in NY, so they are final sale: they can't be returned or exchanged. The exceptions: player jerseys of Jake Bauers, Jacob Misiorowski, Jackson Chourio, Brice Turang, Garrett Mitchell and Christian Yelich can be returned within 60 days. Each final-sale item says so on its page, and you confirm it before it goes in your cart.

If we made a mistake on your order, or your item arrives damaged, contact us at 844-462-4422 or CustomerService@SportsWorldWisco.com and we'll make it right at no cost to you.

We do not process direct exchanges. To get a different size or style:

1. Return your original item using our standard return process
2. Place a new order for the item you want

This ensures you receive the new item as quickly as possible while we process your return.

Refunds are issued to the original payment method. Processing times:

• We issue your refund within 1–3 business days after your return arrives and passes inspection
• Your bank or card may take a few extra days to show it

Shipping isn't refunded. If your order shipped free, what we paid to ship it comes off your refund once per package: what we paid to ship it, or $12.95 for items shipped directly by the brand. None of this applies when the return is our mistake — see below.

If you received a damaged or incorrect item, start a return within the same 60 days:

1. Start a return and choose Arrived damaged or wrong item
2. Tell us what happened in the box that appears
3. Send it back with the return label

When it arrives we check it. If it's damaged or the wrong item, you get a full refund with no shipping or label charges. If not, it's handled as a normal return.