Privacy Policy

1. Information We Collect

When you shop with Sports World Wisco, we may collect the following information:

• Contact information: name, email address, phone number, mailing address
• Payment information: credit/debit card details (processed securely — we do not store full card numbers)
• Order information: items purchased, order history, shipping preferences
• Usage data: pages visited, search terms, browser type, IP address, and how you use our pages (clicks, taps and scrolling)
• Communications: emails, chat messages, or calls with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Send promotional emails (you may opt out at any time)
• Improve our website, products, and services
• Detect and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:

• Payment processors: to securely process transactions
• Shipping carriers: UPS, FedEx, USPS — to deliver your orders
• Email service providers: to send order and marketing communications
• Analytics providers: Google Analytics and PostHog, to understand how our site is used (see Cookies and Analytics below)

All third-party partners are required to protect your data and use it only for the purposes we specify.

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect some site functionality.

PostHog. We use PostHog to see how shoppers use our pages (clicks, taps, scrolling and page replays) so we can make the site easier to use. Replays hide everything you type and the names on custom jerseys, and they don't run on our checkout, returns or order-status pages. PostHog handles this data only on our behalf, as our service provider; it doesn't sell it or use it for advertising. We don't load PostHog at all if your browser sends a Global Privacy Control signal, and you can turn it off for this browser here:

5. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• Access to the personal information we hold about you
• Correction of inaccurate information
• Deletion of your data (subject to legal requirements)
• Opt-out of marketing communications at any time

To exercise these rights, contact us at CustomerService@SportsWorldWisco.com.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact

Questions about this privacy policy? Contact us at: